Major delivery delays may occur due to wide-scale traffic restrictions for the G20 Summit in Osaka Prefecture.Currently ordered products may require 14+ days for delivery.

EVERYTHING FROM .JP

This site (EVERYTHING FROM .JP) is an international online shopping site.
Both customers living inside or outside Japan can shop on this site.
※Products will be delivered from Japan.
 (Customers bear all delivery charges)
※Products are for individual uses only. (Do not resell or use for other commercial purposes)
※Prices shown are in Japanese Yen (JP) including consumption tax.
(If the delivery destination is outside Japan, there is possibility that you have to pay tariff.)


Countries and regions where deliveries are available

Products can be delivered to the whole Japan (including outlaying islands), and over 120 countries.
Regarding to the countries and regions where deliveries are available, please refer to the information on Japan Post EMS (international courier) page. 
※There are some areas that are listed but unavailable to deliver, such as outlaying islands and remote places.

(Link to Japan Post site)

https://www.post.japanpost.jp/int/ems/country/index_en.html

※There are countries unavailable to deliver depending on the product.
※Oversea delivery charge is partially included in the cost for “Overseas Sale Products”. It cannot be delivered within Japan.
※Countries available to deliver alcohol is limited because sales of alcoholic beverages are regulated by the laws of each country. When purchasing alcohol, please follow your country’s law and custom and take full responsibility. But purchasing alcohol is unavailable for customers under 20 years old no matter which country.

Countries and regions where alcoholic beverages can be delivered at the present time : Taiwan, Hong Kong (as of June 2018)


Delivery charges in Japan and outside Japan

Customers bear the delivery charge.
1. Delivery charge within Japan is 500 yen (tax not included) and will be free for purchases over 5000 yen (tax not included).

2. Delivery charges outside Japan (except Asia) vary depending on area and parcel weight.
Please refer to the price information on the Japan Post EMS (international express mail) site.
(This link leads to Japan Post website.)
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

3. Delivery charges outside Japan (mainland China, Hong Kong, Taiwan, and other Asian countries/areas) are determined by purchase amount. (Please be assured that this rate is not related to item weight.)

Purchase amountDelivery charge
up to 14,999 yen 2,500 yen
15,000 to 39,999 yen 1,500 yen
40,000 yen and up 0 yen

Please confirm if your country/area is included in the Asia zone on the following page. (This link leads to Japan Post website.) http://www.post.japanpost.jp/int/ems/country/all_en.html


Member registration (free)

Membership registration is necessary in order to shop at this website. You will need to set a password when creating an account (free). Please handle your password properly.   


Become a menber

https://www.everythingfrom.jp/create-account


※Members must be 16 years old or above.

※Must agree with the terms of use.


Order

・Only accept online orders.
・After confirming your order, a confirmation email will be sent to your registered email address. You will need this email to make any inquiries, so please be sure to keep it.

※After order confirmation, no additions, amendments and cancellations are accepted.
※Drinking under the age of 20 is prohibited by Japanese law. Regarding delivery to outside Japan, we will refuse ordering of alcoholic beverages for those under the age of 20.


Payment

・All payments are sttelled in Japanese Yen (JP¥). (Please contact the card company about the terms, exchange rates, timing and handling fee on your own)
・Payments by international credit cards、PayPal、Alipay、and union pay (one time payment only) are accepted.

・The Japanese Consumption Tax amount included on the price of the product is applied to "shipping procedure fee" for international delivery  (There is no reduction in the amount.)


Customs clearance fee and tariff【Important】

・For some countries and regions, customs clearance fees and tariff etc. may be charged depending on the products amount and cost. Importers (customers) must bear the said charges so please pay the fee directly to the delivery staff when the products are delivered. 

※For further information, please directly contact customs in the country/region in which you will receive the delivery.
If you refused to pay the tariff and/or clearance fee, and the product is returned to Japan, reimbursement for the product (including the delivery charges) will not be made
※The clearance fees and tariff might be even higher than the amount of products you have purchased.
※If the product amount is within the duty-free allowance amount, you do not have to pay tariff. 
(However, the allowance amount can be very low)


Delivery

Products will be delivered with 14 days after you have placed the order. Orders with Japan as delivery destination will be sent by Japan post. 
Orders with other countries as delivery destinations will be sent by EMS (international courier).

※Usually parcels will arrive within 5 days. However, there are possibilities of delay depending on different countries and costom conditions.
※There are items that will be shipped later than others such as built-to-order products. Please contact customer support if you find anything unclear in the above.


Return, exchange and order cancellation

・No cancellation caused by customers would be accepted
・No return and exchange would be accepted.
・Returns and exchanges are only possible if you received the wrong product, or if the product is damaged or defective.Please contact us through the Enquiry form on the site within 10 days.
・If you return the products to Japan without prior notice, no reimbursement would be made.
※Reimbursements could take as long as 2 months.
The payment will be made to your credit card, Alipay, Tenpay, or Union pay account.
※Please be aware that a difference in the invoice of credit card amount and reimbursement amount may occur at the time of settlement resulting from exchange gain or loss. 
We cannot be held responsible for return demand.


Contact us

For enquiry, please contact us through "Enquiry form" on our site.(For all languages)
E-mail address:info@everythingfrom.jp
Address:〒650-0035 59 Naniwa-machi,Chuo-ku,Kobe

Regarding security

※Customers' personal information are encrypted and protected by SSL.
※Please use browers which support SSL certificates.